Bronze Plan

Our Bronze Hot Tub Care Plan provides an annual professional equipment health check, ideal for customers who manage their own routine hot tub cleaning and water care but want the reassurance of having their spa equipment professionally checked once a year.

Includes:

  • 1 × Annual Hot Tub Equipment Health Check
  • Check of pumps, heater & circulation
  • Check of controls & key spa functions
  • Visual inspection for leaks & equipment condition
  • Advice on any maintenance or repairs identified

Pay annually and save 5%.

From: £13.00 / month

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Description

Bronze Hot Tub Care Plan

Our Bronze Hot Tub Care Plan provides an affordable way to have your hot tub’s essential equipment professionally checked every year.

One professional equipment health check each year. It’s ideal for customers who are comfortable managing their own routine cleaning, chemicals and water care but want additional reassurance that their hot tub’s key operating equipment is working as expected.

1 × Annual Hot Tub Equipment Health Check

During your approximately 30-minute visit, our engineer will carry out a focused inspection and operational check of your hot tub’s key equipment.

Your Equipment Health Check includes:

  • Visual inspection inside the equipment cabinet
  • Check jet pump operation
  • Check circulation pump operation
  • Check heater operation
  • Check control system & topside controls
  • Check filtration & circulation
  • Check jets, diverters & air controls
  • Check UV/ozone systems where fitted
  • Visual inspection of accessible pipework, unions & connections
  • Check for visible leaks
  • Visual check for signs of deterioration, damage or overheating

Preventative Hot Tub Care

Regular equipment checks can help identify visible faults or signs of deterioration before they develop further. Therefore, we’ll let you know about any issues identified during the visit and advise you where further investigation, maintenance or repair may be required.

What’s Not Included?

The Bronze Care Plan is an equipment health check rather than a full hot tub service. Therefore, it does not include draining the spa, pipework flushing, deep cleaning, filter cleaning, water balancing or a Spa Refresh Service.

If you’d like your hot tub professionally cleaned and fully serviced each year, our Silver Hot Tub Care Plan includes a complete Annual Hot Tub Service.

Pay annually and save 5%.

Please note: Replacement parts, repair work, additional labour, chemicals and other maintenance work are not included within the plan and will be charged separately where required.

How to Get Started

Getting started with our Bronze Hot Tub Care Plan is simple. Purchase your plan online and your recurring monthly subscription will be set up securely through Stripe.

  1. Purchase your Care Plan online
    Complete your order and set up your recurring monthly payment securely through Stripe.
  2. We'll contact you to get everything set up
    Once your order has been received, a member of our team will contact you to confirm your hot tub details, location and any access requirements.
  3. We'll arrange your Care Plan schedule
    We'll work with you to arrange a schedule for your monthly Water Care Visits, Spa Refresh Services and Annual Hot Tub Service.
  4. Make sure your hot tub is ready for each visit
    Before each scheduled visit, your hot tub must be filled to the correct operating level, switched on and heated to its normal operating temperature. Please also ensure our team has safe and unobstructed access to the hot tub and equipment area.

Important: If the hot tub is empty, switched off, not heated or cannot be safely accessed when we arrive, we may be unable to complete all elements of the scheduled visit. In these circumstances, the scheduled visit may still be treated as having taken place.

Service Area: Care Plan pricing includes travel for hot tubs located within 50 miles of our showroom. If your hot tub is located more than 50 miles away, please contact us before purchasing so we can confirm availability and any additional travel charges.