Description
Platinum+ Hot Tub Care Plan
Our Platinum+ Hot Tub Care Plan is our highest level of ongoing hot tub care,
combining regular professional servicing with monthly water-care visits throughout the year.
Designed for customers who want us to take care of the ongoing maintenance of their hot tub,
Platinum+ combines quarterly professional servicing with
monthly water testing, balancing and filter cleaning.
It provides complete year-round support to help keep your hot tub clean, correctly balanced,
operating efficiently and ready to enjoy.
Everything Included in Platinum
- 3 × Spa Refresh Services
- 1 × Annual Hot Tub Service
- 10% off hot tub chemicals
- 10% off replacement filters
- Priority advice and support
Your quarterly servicing schedule combines three Spa Refresh Services with one comprehensive
Annual Hot Tub Service, providing professional attention to your hot tub throughout the year.
PLUS: 12 × Monthly Water Care Visits
In addition to your scheduled servicing, our team will visit your hot tub every month to
carry out routine water care and maintenance.
Each monthly Water Care Visit includes:
- Professional hot tub water testing
- Sanitiser level check and adjustment
- pH testing and adjustment
- Total alkalinity testing and adjustment
- Filters removed, cleaned and refitted
- Waterline cleaned
- Spa shell and headrests cleaned
- Footwell vacuumed where required
- Visual assessment of water clarity and condition
- Basic filtration and circulation check
- Addition of water-care chemicals as required
- Advice on any water-quality or maintenance issues identified
Complete Year-Round Hot Tub Care
Platinum+ is ideal for busy hot tub owners, holiday homes or anyone who would simply prefer
the reassurance of having their hot tub professionally maintained on a regular basis.
With monthly water care, quarterly servicing and priority support, our team takes care of
the routine maintenance so you can spend more time enjoying your hot tub.
Service Area
Platinum+ pricing includes travel for hot tubs located within 50 miles of our showroom.
If your hot tub is located more than 50 miles from our showroom, please contact us before
purchasing the plan. Additional travel charges may apply depending on your location.
Please note: Water-care chemicals used during monthly visits are supplied
from the customer’s own chemical stock. Platinum+ members receive
10% off hot tub chemicals and replacement filters purchased from us.
