Silver Plan

Our Silver Hot Tub Care Plan provides a comprehensive professional service once a year, ideal for customers who manage their own routine hot tub care but want their spa professionally cleaned, serviced and inspected annually.

Includes:

  • 1 × Annual Hot Tub Service
  • Complete Spa Refresh Service included
  • Comprehensive annual equipment & operational inspection

Pay annually and save 5%.

From: £34.00 / month

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Description

Silver Hot Tub Care Plan

Keep your hot tub professionally maintained with our Silver Hot Tub Care Plan, designed for customers who want the reassurance of a comprehensive professional service every year.

Professional servicing once a year. Your Annual Hot Tub Service combines our complete Spa Refresh Service with a more detailed inspection of your hot tub’s equipment and operating systems. As a result, your spa receives a thorough clean, fresh water, professional water balancing and an annual equipment health check.

1 × Annual Hot Tub Service

Our Annual Hot Tub Service includes a complete Spa Refresh, covering:

  • Pipework degrease & system flush
  • Complete drain down
  • Waterline scrub & acrylic shell clean
  • Headrests cleaned
  • Removable water jets & diverters removed, cleaned & refitted
  • Filters thoroughly cleaned
  • Refill with fresh water
  • Professional water testing & balancing
  • Hot tub cover cleaned & protectant applied
  • Cabinet panels cleaned & protectant applied where appropriate

Annual Equipment & Operational Inspection

In addition to the Spa Refresh, our engineer carries out a comprehensive inspection of your hot tub’s key operating equipment.

  • Visual inspection inside the equipment cabinet
  • Check jet pump operation
  • Check circulation pump operation
  • Check heater operation
  • Check control system & topside controls
  • Check filtration & circulation
  • Check jets, diverters & air controls
  • Check UV/ozone systems where fitted
  • Inspect accessible pipework, unions & connections
  • Check for visible leaks
  • Visual check for signs of deterioration, damage or overheating

Furthermore, we’ll advise you of any faults or recommended remedial work identified during the service, helping you stay informed about the condition of your hot tub.

Professional Annual Hot Tub Care

The Silver Care Plan is ideal if you’re comfortable looking after your day-to-day water care but want your hot tub professionally cleaned and inspected once a year.

Pay annually and save 5%.

Please note: Replacement parts, repair work and additional chemicals are not included within the plan and will be charged separately where required.

How to Get Started

Getting started with our Silver Hot Tub Care Plan is simple. Purchase your plan online and your recurring monthly subscription will be set up securely through Stripe.

  1. Purchase your Care Plan online
    Complete your order and set up your recurring monthly payment securely through Stripe.
  2. We'll contact you to get everything set up
    Once your order has been received, a member of our team will contact you to confirm your hot tub details, location and any access requirements.
  3. We'll arrange your Care Plan schedule
    We'll work with you to arrange a schedule for your monthly Water Care Visits, Spa Refresh Services and Annual Hot Tub Service.
  4. Make sure your hot tub is ready for each visit
    Before each scheduled visit, your hot tub must be filled to the correct operating level, switched on and heated to its normal operating temperature. Please also ensure our team has safe and unobstructed access to the hot tub and equipment area.

Important: If the hot tub is empty, switched off, not heated or cannot be safely accessed when we arrive, we may be unable to complete all elements of the scheduled visit. In these circumstances, the scheduled visit may still be treated as having taken place.

Service Area: Care Plan pricing includes travel for hot tubs located within 50 miles of our showroom. If your hot tub is located more than 50 miles away, please contact us before purchasing so we can confirm availability and any additional travel charges.