Gold Plan

Our Gold Hot Tub Care Plan provides professional servicing twice a year, ideal for customers who want more than an annual service and regular professional care for their hot tub.

Includes:

  • 1 × Spa Refresh Service at approximately 6 months
  • 1 × Annual Hot Tub Service at approximately 12 months
  • Professional hot tub care twice a year

Pay annually and save 5%.

From: £65.00 / month

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Description

Gold Hot Tub Care Plan

Keep your hot tub professionally maintained throughout the year with our Gold Hot Tub Care Plan.

Professional servicing approximately every 6 months. The plan combines a comprehensive Spa Refresh Service with our Annual Hot Tub Service. As a result, your hot tub receives professional cleaning, fresh water, water balancing and equipment checks twice throughout the year.

At Approximately 6 Months

1 × Spa Refresh Service

Our Spa Refresh Service provides a comprehensive clean and refresh of your hot tub. It includes:

  • Pipework degrease & system flush
  • Complete drain down
  • Waterline scrub & acrylic shell clean
  • Headrests cleaned
  • Removable water jets & diverters removed, cleaned & refitted
  • Filters thoroughly cleaned
  • Equipment check
  • Refill with fresh water
  • Professional water testing & balancing
  • Hot tub cover cleaned & protectant applied
  • Cabinet panels cleaned & protectant applied where appropriate

At Approximately 12 Months

1 × Annual Hot Tub Service

Your Annual Hot Tub Service includes everything provided during a Spa Refresh Service. In addition, our engineer carries out a more comprehensive inspection of your hot tub’s equipment and operating systems.

This includes checking the pumps, circulation system, heater, controls, filtration, accessible pipework and other key operating components. Furthermore, we’ll advise you of any faults or recommended remedial work identified during the service.

Regular Professional Hot Tub Care

With professional attention approximately every six months, the Gold Care Plan helps keep your hot tub clean and maintained while allowing potential equipment issues to be identified during scheduled visits.

Pay annually and save 5%.

Please note: Replacement parts, repair work and additional chemicals are not included within the plan and will be charged separately where required.

How to Get Started

Getting started with our Gold Hot Tub Care Plan is simple. Purchase your plan online and your recurring monthly subscription will be set up securely through Stripe.

  1. Purchase your Care Plan online
    Complete your order and set up your recurring monthly payment securely through Stripe.
  2. We'll contact you to get everything set up
    Once your order has been received, a member of our team will contact you to confirm your hot tub details, location and any access requirements.
  3. We'll arrange your Care Plan schedule
    We'll work with you to arrange a schedule for your monthly Water Care Visits, Spa Refresh Services and Annual Hot Tub Service.
  4. Make sure your hot tub is ready for each visit
    Before each scheduled visit, your hot tub must be filled to the correct operating level, switched on and heated to its normal operating temperature. Please also ensure our team has safe and unobstructed access to the hot tub and equipment area.

Important: If the hot tub is empty, switched off, not heated or cannot be safely accessed when we arrive, we may be unable to complete all elements of the scheduled visit. In these circumstances, the scheduled visit may still be treated as having taken place.

Service Area: Care Plan pricing includes travel for hot tubs located within 50 miles of our showroom. If your hot tub is located more than 50 miles away, please contact us before purchasing so we can confirm availability and any additional travel charges.